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Prescriptions
Ordering a repeat prescription
The easiest way to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
- Using online services
- Complete a repeat prescription request via Accurx
Paper prescriptions
Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.
Please be aware prescription requests will not be available over the phone.
We do not accept prescription requests more than 7 days in advance of the next issue date, except in special circumstances (holiday, festive periods).
Use this service to request a repeat prescription.
Please be aware we do not accept prescription requests that are more than 7 days in advance of the next issue date. If you are going on holiday before your next issue date, please allow enough time for your request to be processed.
Collecting your prescription
You can choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription.
You can decide each time you are issued a prescription where you would like it to be dispensed. When you are issued a prescription, you will be given a paper copy that you can take to any pharmacy or other dispenser in England. The paper copy will contain a unique barcode that will be scanned to download your prescription from the secure NHS database.
You can usually collect your prescription 3 working days after you have ordered it.
You can use this service if you:
- Are registered at the surgery
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.